Advice is available at the Citizens Advice website:

 www.adviceguide.org.uk

Internet access is available in the REFERENCE LIBRARY (1st Floor): A There is also a wide selection of reference books and leaflets that may be useful to you. For more details ask at the reference library enquiry desk.

GENERAL & LEGAL:

www.adviceguide.org.uk Fact sheets on various topics can be downloaded.

www.advicenow.org.uk - independent law and rights advice

Community Legal Services: CLS direct helpline: 08453 454345

www.clsdirect.org.uk includes information about local solicitors

www.direct.gov.uk information on a wide range of subjects

EMPLOYMENT RIGHTS: Advisory, Conciliation and Arbitration Service (ACAS) Basic employment advice on your statutory rights. 

Helpline: 08457 474747

Information about employment rights

DEBT ADVICE: see our Debt page

Debtline  0808 808 4000

 Business Debtline (for small businesses) 0800 197 6026

HOUSING & HOMELESSNESS:      

Shelter Helpline 0808 800 4444 (open 8am - midnight every day)  www.homeless.org.uk

PROBLEMS WITH GOODS AND SERVICES:

Trading Standards 0845 603 0081      Consumer Direct 0845 404 0506

BENEFITS www.dwp.gov.uk

Benefit enquiry line for confidential advice and information for people with disabilities and their carers:

Phone 0800 882 200 (free of charge)       Textphone 0800243 355 (free of charge)

TAX: Probate and inheritance tax helpline: 0845 302 0900

General tax information: www.hmrc.gov.uk